What’s the difference between thermal imaging and night vision?
Thermal imaging detects heat signatures from people, animals, and objects—working in complete darkness or through smoke and fog.
Night vision amplifies existing light (like moonlight), so it needs at least some ambient light to function.
Sytong offers both, depending on your use case.
Can I use Sytong devices during the day?
Yes. Sytong thermal scopes and monoculars work 24/7—day or night. They're not affected by sunlight, making them ideal for scouting, tracking, or tactical observation around the clock.
Are Sytong products waterproof and shockproof?
Absolutely. Every Sytong device is IP66 or above, and field-tested for shock, dust, and extreme weather. Whether it's pouring rain or rugged terrain, our gear is built to endure.
What is the detection range of your thermal devices?
Detection range varies by model, sensor resolution, and lens size.
For example, a Sytong thermal scope with a 50mm lens can detect a human-sized target up to 1800 meters away. See product specs for details.
Do your scopes require a license or permit?
In most countries, thermal and night vision devices for civilian use do not require a license. However, export restrictions may apply. Please check local laws or contact us for region-specific guidance.
What’s the warranty policy?
Sytong offers a 3-year limited warranty on all devices. This covers manufacturing defects, sensor issues, and firmware failures. Accidental damage and misuse are not covered.
Do you ship internationally?
Yes. We ship to the U.S., Canada, Europe, and many other regions. Delivery times vary by country. Customs duties or import taxes may apply and are the responsibility of the buyer.
What accessories are included in the box?
Thermal Imaging Device Packaging:
1. Packaging Box
2. Main Unit Pouch
3. Accessories Kit
4. User Manual
5. Charger
6. Dual-Pin Clip
7. QC Inspection Card
8. Data Cable
Night Vision Device Packaging:
1. Packaging Box
2. Main Unit Pouch
3. Accessories Kit
4. User Manual
5. Charger
6. Dual-Pin Clip
7. QC Inspection Card
8. Data Cable
9. Lens Cleaning Cloth
10. Electrical Tape
Can I use Sytong scopes for hunting?
Yes. Sytong scopes are designed with hunters and outdoor professionals in mind. Our thermal optics detect animals at long range, even in total darkness, making them ideal for hog, coyote, and predator hunting.
How do I get support or firmware updates?
You can reach us anytime via our Contact Us page or email. We also offer firmware updates on select models—delivered through our official download page or by contacting support.
